CANCELLATION POLICY
Standard cancellation policy
For a full refund, cancel at least 7 days before the service is scheduled to start or within 24 hours of purchase.
Cancellation policy for Multiple-Day Tours
For any service that takes place over multiple days and include overnight stays, you can receive a full refund if you cancel at least 30 days before the service is scheduled to start, or within 24 hours of purchase.
Rescheduling
You may reschedule the date or time of your service (or add or remove participants) within 24 hours of booking, and up to 72 hours before the service is scheduled to start.
If you reschedule a service, the cancellation policy is based on the original purchase time and original start date of the service.
Cancellations due to weather
If weather creates a safety concern, either before or during the service, G&D may cancel the service. If this happens, you will be fully refunded.
Cancellations due to an emergency
Refer to the extenuating circumstances policy if you need to cancel due to an emergency. We may ask you to provide documentation.
For a full refund, cancel at least 7 days before the service is scheduled to start or within 24 hours of purchase.
Cancellation policy for Multiple-Day Tours
For any service that takes place over multiple days and include overnight stays, you can receive a full refund if you cancel at least 30 days before the service is scheduled to start, or within 24 hours of purchase.
Rescheduling
You may reschedule the date or time of your service (or add or remove participants) within 24 hours of booking, and up to 72 hours before the service is scheduled to start.
If you reschedule a service, the cancellation policy is based on the original purchase time and original start date of the service.
Cancellations due to weather
If weather creates a safety concern, either before or during the service, G&D may cancel the service. If this happens, you will be fully refunded.
Cancellations due to an emergency
Refer to the extenuating circumstances policy if you need to cancel due to an emergency. We may ask you to provide documentation.